How to help your clients receive your emails

If your clients aren’t receiving your emails, their email provider might be blocking or filtering them. Here’s what to do:

1. Ask your clients to whitelist your email address. This means adding your sender address to their safe sender list or contacts, so emails land directly in their inbox.
2. Encourage clients to check their spam or junk folders. Sometimes emails are mistakenly filtered there.
3. If you’re unsure how to proceed, please reach out to your IT team or the person who manages your email. Since each email platform works a little differently, they can provide the best guidance for your specific setup.