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Resolving HMRC Errors

Bright Support
  • Updated

HMRC error code  7806

  • This submission cannot be accepted as it does not fall within the eligible filing period. This means that HMRC are not expecting this employer to start filing RTI returns until a later date. Contact HMRC Employer Helpline (0300 200 3200) and ask them to set your RTI start date to the correct date

 

HMRC Error code 7802

  • HMRC error 7802 occurs: You have not been invited to submit this submission type. This
    means that HMRC are not expecting RTI returns for this Employer. You will need
    to call the HMRC Employer Helpline (0300 200 3200) and ask why

 

HMRC Error code 6010

  • HMRC error 6010 occurs: Your submission is not in the correct format. This
    means that it is too early to submit the P11D(b) return for this Employer - You will need to wait until after 5th April before you can submit this.

 

If you have moved over to BrightPay mid-year, check the mid-year totals are correct and that the figures entered are not causing the negative YTD values that HMRC are rejecting.