Bright Support
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Articles
Recent activity by Bright Support-
Creating Payments for Employees Who Left in the Previous Tax Year
If you need to create a payment for an employee who left in a previous tax year but find the option is greyed out, you should set the employee up in the current year's employer file. Ensure that th...
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BrightPay Connect Service Discontinuation and Bureau License Updates
BrightPay Connect function will be discontinued for standard licenses for tax year 2025/2026 onwards. To continue using the connect functionalities, users need to upgrade to a bureau license. This ...
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Claiming Employment Allowance via EPS
If you establish that you are eligible to claim the employment allowance in tax year 25-26, you will need to submit an Employer Payment Summary (EPS) submission via RTI, to notify HMRC that you are...
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Handling Payroll Corrections and Additional FPS Submissions
If discrepancies arise in tax figures or if corrections are needed after a payroll has been processed, users often need to submit an Additional Full Payment Submission (FPS). For example, if paysl...
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Handling unfinalised Payslips and how to rectify this
Payroll processors who experience difficulties producing payslips may have unfinalised payslips from previous periods. Make sure that all previous period payslips are finalised before current peri...
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Setting Up Net Payment on Payslips
To set up a net payment on payslips, you need to perform a net to gross calculation. This process requires you to input the desired net pay amount into the system, which will then calculate the cor...
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Resolving Duplicate Employee Records in BrightPay created by software
If you encounter duplicate employee records in the BrightPay payroll system, there is a method to resolve this issue by reopening the payslip of the period before the duplicates appeared.Follow the...
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Payslip Custom Description
BrightPay allows for specific period payments, daily payments, hourly payments, piece payments, additions and deductions to be given a custom description to appear on an employee's payslip, if requ...
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Distinction Between Net Pay And Take Home Pay
If you have moved to BrightPay from another software, one of the differences that you may notice is that the net pay differs from the take home pay.BrightPay defines the Net Pay as the employee's p...
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Overpaid Student Loan Deductions Refund Process
HMRC will notify companys when they should stop deducting the student loan from an employee's pay. Occasionally you may be notified that an employee has overpaid their student loan and that a refun...