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Reconciling Payroll Discrepancies Between HMRC and BrightPay

Bright Support
  • Updated

The HMRC Payment section should reflect the liabilities for the same period that HMRC have/will charge. The HMRC Payments section of BrightPay reflects the totals across all finalised payslips with a payment date that falls into that particular tax month. If payslips on the payroll window are re-opened, amended and refinalised, the changes will immediately reflect in the HMRC Payments section.

 

 

The figures on the FPS submissions that are showing as having been sent in the RTI section reflect the figures that were submitted to HMRC. If the payslips for that period were later re-opened and amended, the changes will not reflect on the FPS. The FPS will always show the figures that were on record at the time that this submission was sent to HMRC.

 

 

Where there are differences between the liabilities showing on the Government Gateway account for that employer and in the HMRC Payments section of BrightPay, follow the steps below to troubleshoot:

  • Review the figures on the FPS and compare to the figures on the payroll window for the same pay period. Compare these figures to the P30 figures/figures on the HMRC Payments window.
  • Where there are discrepancies between the figures on the FPS and on the payroll window, investigation will be required. It may be that a payslip was re-opened and amended after the FPS has been sent to HMRC. Check the RTI section to see if an additional FPS was sent for that period to HMRC. You can also check the payslip audit log. To check this, click the Payslip icon in the payroll screenScreenshot 2025-06-05 at 16.50.23.png
  • Where the pay frequency is weekly/fortnightly/4-weekly, ensure to sum up the totals from all fianlised payslips with a payment date that falls into the tax month you are reconciling.

 

If you cannot find the cause of the discrepancies, contacting HMRC for clarification is advisable. If you have sent an additional FPS that has not been reflected on the Government Gateway, you can have your HMRC receipt IR mark to hand. This is found by clicking More in the RTI section and select 'View/Print HMRC Submission Receipt'.

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