Bright Support
- Total activity 407
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 0
Articles
Recent activity by Bright Support-
Data Protection and Security (Payroll Bureau)
Please click here to visit our Data Protection and Security page, where you’ll find all relevant information.
-
Data Processor Agreement
The Legislation Whenever a data controller (e.g. a payroll bureau client) uses a data processor (e.g. payroll bureau) there needs to be a written contract in place. The contract is important so th...
-
Updating Existing Employee Details from a CSV File
BrightPay provides the option to import updates for existing employees using CSV file. This is a useful feature for bureaus who wish to update employee data sent to them from clients, for example...
-
How to Change the Company Profile in BrightPay UK Desktop
When you are initially setting up a new employer in BrightPay Desktop, you will be asked about which profile to select as per below: After the employer has been created, you may need to change this...
-
BrightPay's Employer Tax Rate Card 2025-26
Please see BrightPay's Employer Tax Rate Card 2025-26 that you can download here
-
Rates & Thresholds 2025-26
-
BrightPay Desktop Standard License and Cloud options
From the this financial year (2025/2026), if you're a Standard license holder, you won't have Connect functionality. Users who are apprehensive about switching to Cloud, can avail of a trial of the...
-
Troubleshooting BrightPay Crashes
If BrightPay software is crashing, there are several steps you can follow: 1) Check and adjust firewall or antivirus settings which might be blocking BrightPay processes.2) Check if the configurati...
-
BrightPay (Cloud) Service Infrastructure
BrightPay is hosted in ISO 27001 / SOC 2 certified datacentres powered by Microsoft Azure.
-
Preventing Zero Payslip Emails
If you’d like to avoid emailing payslips with a zero amount, just follow these steps: Go to the Payroll tab.Click on Email Payslips.Select Options.Tick the box labeled "Ignore 'Zero' Payslips".This...