Bright Support
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Recent activity by Bright Support-
Year-End Procedure for Tax Year 2025-26 - 5 Step Guide
A simple step by step guide is available to guide you through the end of year procedure within BrightPay 2025/26.Click here to access our printable guide.
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Pro Rata Pay - How to Handle
To set up a pro rata payment in BrightPay, you will need to manually calculate the pro-rated amount based on the employee’s working days or hours for the relevant pay period, and then enter this as...
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Year end 25/26 FAQs
To assist users in completing the 2025-26 tax year and transitioning to tax year 2026-27, we have compiled a list of frequently asked questions below. a) What steps do I need to complete to finali...
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FAQs - Annual Leave Entitlement
Q. If an employee has an annual leave entitlement, should their available leave balance up to a certain date in the year be pro-rated when I check it on the calendar? A. This depends on the annual ...
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Support Contact Details
The email address for Desktop Support is brightpayuksupport@brightsg.com
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FAQ Payroll Processing
Important We recommend keeping your company or employer files stored in the Cloud and only deleting them if you have been explicitly advised to do so by someone from our Payment Services or Support...
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Unsubscribe from Marketing emails
To unsubscribe from marketing emails from BrightPay, you can do one of the following: 1. Click the “Unsubscribe” link found at the bottom of any marketing email you receive from BrightPay. This wil...
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Glossary of Terms - Content
Here are some alternative names you might use for what is called the Payroll Summary report in in Brightpay. Payroll OverviewPay RegisterEarnings SummaryCompensation ReportWage SummaryWages ReportS...
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Frequently Asked Questions
We’ve put together a list of some of the frequently asked questions we’ve been asked by our customers regarding the General Data Protection Regulations.1. Will it still be permissible to email pays...
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Data Protection and Security (BrightPay)
Data Protection has always been a concern for BrightPay and we’ve always aimed to act with complete integrity in this regard. Like all companies, in preparation for GDPR we have had to complete a t...